Privacy policy

Who is the controller of your data?

Identity: AGENCIA EFE, S.A.U. S.M.E. Tax File Number A28028744
Postal address: Avda. De Burgos number 8 B, 28036 - Madrid
Telephone number: (+34) 91 346 7100
Email address: [email protected]
Data Protection Manager:
Contact DPM: [email protected]

Why do we process your personal data?

At Agencia EFE we process the data supplied to us by persons with whom we deal in order to obtain the data needed to issue invoices for services rendered.

At Agencia EFE we process your personal data to enable us to deal with your doubts, complaints, comments or concerns that you may have regarding the information set out in our Web Site, the services rendered through our Web Site, the management of your personal data, queries pertaining to any legal texts included in the Web Site and any other queries that you may wish to make.

In order to be able to offer you products and services in accordance with your interests, we shall prepare a “commercial profile” based on the information supplied.No automated decisions shall be made on the basis of that profile.

Furthermore, AGENCIA EFE may also process your personal data pursuant to the following purposes, on the basis of the form completed in each applicable case:

  • Manage your navigation through the Web Site;
  • Manage your user registration and identify you as a “registered user” to personalise your interface and to display to you content and information in accordance with your interests;
  • Manage the Platform contents licence;
  • Perform e-commerce activities, as the case may be;
  • Process your data for the purposes of sending you commercial communications, provided that the User has consented to the corresponding management personal data, using either traditional or electronic means(including via email) for the forwarding of contents related to the Platform, the products and/or services rendered by AGENCIA EFE;
  • Manage the performance, maintenance, development and control of whichever relationships AGENCIA EFE might maintain with the User;
  • Any other purpose specifically reflected in the corresponding headings and/or specific conditions of the data collection form, in order to deal with the different types of relationships that AGENCIA EFE might maintain with a User for each given case.

How long shall we store your data?

All personal data supplied shall be stored during the minimum legal period as a consequence of services rendered by Agencia EFE(1 year). Notwithstanding this, after the end of this period we shall continue storing your data for as long as the data subject does not request that they be deleted for the purpose – as previously stated – of offering products/services that may be of his or her interest.

What is the legal basis to process your data?

The legal basis for the processing your data is to issue invoices for services rendered by Agencia EFE.

Furthermore, the prospective offer of products and services is based on the consent requested from you, keeping in mind that the withdrawal of that consent cannot condition the issue of the corresponding invoices.

Who shall your data be disclosed to?

Under no circumstances shall personal data be disclosed to third parties outside Agencia EFE S.A.U.S.M.E.other than in compliance with currently applicable legal provisions pertaining to the contractual relationships existing between Agencia EFE and the data subjects.

What are your rights when you provide your data to us?

Any person is entitled to obtain confirmation about whether at Agencia EFE S.A.U.S.M.E.we are or we are not processing personal data that concern that person.

All data subjects are entitled to gain access to their personal data, and are further entitled to request the rectification of any erroneous data or, as the case may be, to request their erasure if, among other possible reasons, those data are no longer needed for the purposes for which they were gathered.

Under certain circumstances, data subjects may request the limitation of the processing of their data, in which case we shall keep them only for the exercise of, or the defence against, complaints.

Under certain circumstances and for reasons related to their specific situation, data subjects may express their opposition to the processing of their data. Agencia EFE S.A.U.S.M.E.shall cease processing their data, except in the case of imperative, legitimate reasons or for the exercise of, or the defence against, complaints.

Should consent have been granted for a specific purpose, then data subjects are entitled to withdraw their consent at any time, without that withdrawal affecting the lawfulness of the processing based on the consent given prior to its withdrawal addressed to: [email protected].

In any case, you may always file a complaint with the Control Authority dealing with Data Protection, especially whenever you are unhappy about the proper observance of your rights. In the case of Spain complaints are to be filed with the Spanish Data Protection Agency (